Yield Management strategies for the service i…

Management control systems: Performance measurement, evaluation and incentives

Kenneth A. Merchant

Supply chain management

Peter meindl

Service Operations Management Improving Service Delivery

Robert Johnston

Global Strategy and Management

Paul N.

operations management an integrated approach

R. Dan Reid

Transportation

John (Penn State University) Coyle

Service Management: Operations, Strategy, Information Technology

James Fitzsimmons

Tourism Management

Clare Inkson

Logistics Management and Strategy

Alan Harrison

Operations Management

Alistair Brandon-Jones

Global Logistics and Supply Chain Management

John Mangan

Logistics & Supply Chain Management

Martin Christopher

Innovation management

Keith Goffin

An Introduction to Revenue Management for the Hospitality Industry: Principles and Practices for the Real World

Kimberly A.

Management Control Systems

Robert N. Anthony

The management of Hotel Operations

Peter (Professor of Architecture) Blundell Jones

Food and Beverage Management

Bernard Davis,

Global Logistics & Supply chain management

John Mangan

Revenue Management in Service Organizations

Paul Rouse

Revenue Management for Hospitality and Touris…

Goodfellow Publishers

Revenue Management for the Hospitality Industry

David K. Hayes

Operations Management - An integrated approach

R Dan Reid, Nada R. Sanders

Operations Management sixth edition

Nigel Slack

Straight and Level Practical Airline Economics

Stephen Holloway

Service Management Operations, Strategy, Information Technology

James A. Fitzsimmons

Strategic Supply Management Principles, Theories and Practice

Paul Cousins

Operations Management An Integrated Goods and Services Approach

James Robert Evans

Foodservice Organizations A Managerial and Systems Approach

Marian C. Spears

Operations Management /Mit DVD For Competitive Advantage with Global Cases

Richard B. Chase

Revenue Management and Pricing Case Studies and Applications

Ian Yeoman

Service Management Operations, Strategy, and Information Technology

James A. Fitzsimmons

Inventory Control and Management

Donald Waters

Service quality management

Jay kandampully

Research Methods in Service Industry Management

Nick Johns

The Management of Foodservice Operations

Peter Jones

Managing Airports

Anne (University of Westminster UK) Graham